Welcome to Desilets Properties,

We are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and real estate services. By using our services, you consent to the practices described below and to compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal Information

We may collect the following types of personal information:

- Identification Information: Name, email address, phone number, and mailing address.

- Property Preferences: Location, budget, property type, and other preferences shared via forms or communication.

- Transactional Information: Purchase or rental history, agreements, and documents.

- Billing Information: When required, we may collect financial details such as banking or credit card information for payment processing.

- Communication Records: Emails, messages, or calls with our representatives.

Website Usage Data

We collect anonymous data like IP addresses, browser types, access times, and pages viewed to improve your online experience.

How We Use Your Information

We use your personal information to:

- Provide and manage real estate services, including property listings, viewings, sales, and rentals.

- Communicate with you regarding listings, appointments, contracts, and other services.

- Respond to your inquiries and provide customer support.

- Process payments or legal documents related to real estate transactions.

- Analyze website usage and improve our services and offerings.

- Comply with legal obligations and industry regulations.

Disclosure of Your Information

We may share your information under the following conditions:

- With Real Estate Partners: Such as agents, brokers, or property managers assisting in your transaction.

- Service Providers: Including legal, financial, or IT partners who help us operate our business securely and efficiently.

- Legal Requirements: When disclosure is required by law, court order, or to protect the rights and safety of our business and clients.

We do not sell your personal information to third parties.

Your Privacy Rights (Canada)

Under PIPEDA, you have the right to:

- Access the personal information we hold about you.

- Request corrections to inaccurate or incomplete data.

- Withdraw your consent to the use of your information at any time (subject to legal/contractual restrictions).

- File a complaint with the Office of the Privacy Commissioner of Canada if you feel your rights are being violated.

To exercise your rights, contact us at the email address below.

Security of Your Information

We use industry-standard physical, administrative, and digital safeguards to protect your personal information against unauthorized access, disclosure, or loss.

Cookies and Tracking

Our website uses cookies and similar technologies to:

- Improve site performance and usability.

- Offer a personalized browsing experience.

- Gather analytics on visitor behavior (non-identifiable).

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update this policy as needed. Any changes will be posted on our website with the effective date clearly noted. Continued use of our services after updates constitutes agreement with the revised policy.

Contact Us

If you have any questions, concerns, or wish to access or update your personal information, please contact us at:

📧 [email protected]

🏢 Desilets Properties – https://desiletsproperties.com

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy. Thank you for trusting Desilets Properties with your real estate needs in Canada.